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Business Plan

I am very pleased to introduce the Business Plan for 2003/2004.

It shows our commitment to improving our service to our users.

We intend to meet the objectives we have set and the themes include;

Increasing our consultation with our users

Modernising our processes, making full use of IT and

Making our service the best we can

The year, which has just ended in March 2003, was very busy for us as we moved offices and have been recruiting more staff to a level we feel we need to give the service we want to give.

Now we are settled we are looking forward to the work we have set ourselves to do. Our commitment to achieve is very strong.

We are very interested in your views of the Business Plan and if you wish to E-mail any comment the address is on Page 21.


Elaine Morton

Chief Executive

May 2003

Click here to view the Business Plan

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