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In this section
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Policies & GovernanceFind out more about our current procedures, policies and future developments.
Complaints Procedures
If you are unhappy with the service you have received for example, the length of time it has taken us to do something, or the way someone has spoken to you when you contacted the Fund you may want to complain.
ILF Trust Deed
The formal document that outlines the terms of the Trust agreement and governs the operations of the ILF.
ILF Framework
Document setting out the governance arrangements for the Independent Living Funds.
Scheme of Delegated Authority
Scheme document. |
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