Policies & Governance

Procurement Timetable

Fraud Response Plan
This document sets out the ILF's response to fraud and what to do should you discover or suspect that a fraud has been committed against the ILF.

Formal Policy List
A full list of ILF user policies is available by clicking this link.

Complaints Procedures
If you are unhappy with the service you have received for example, the length of time it has taken us to do something, or the way someone has spoken to you when you contacted the Fund you may want to complain.

ILF Trust Deed
The formal document that outlines the terms of the Trust agreement and governs the operations of the ILF.

Scheme of Delegated Authority
Scheme document.