ILF Competency Framework - Director

1. Communication

• Clearly and positively communicates the organisation’s aim, values and strategy
• Acts as an effective representative of the ILF both inside and outside the organisation
• Presents complex information logically, concisely and persuasively
• Expresses self clearly and concisely orally and in writing
• Communicates issues and risks upwards
• Encourages and provides feedback from and to all levels in the organisation
• Is approachable and open
• Encourages free discussions
• Explains reasons for unpopular decisions and listens to people
• Makes effective presentations to groups

2. Personal Effectiveness

• Spends time working on issues which are most critical to business success
• Copes well with a multiplicity of demands and delegates appropriately
• Performs well in an uncertain and complex environment
• Positively influences people and situations
• Takes opportunities to increase own areas of competence
• Is willing to make unpopular decisions when necessary
• Wins the confidence of others
• Shows resilience under pressure
• Displays Integrity

3. Staff Development

• Identifies training and development needs of self and individuals
• Encourages people to take opportunities to develop their full potential
• Actively seeks and creates challenging opportunities for self development
• Coaches and develops others
• Continually evaluates the progress of staff and the effectiveness of their development and training
• Provides people with regular constructive feedback on their performance
• Learns by own and others experience and encourages others to do the same.

4. Reasoning and Intellect

• Anticipates the key issues which are critical to the business success
• Thinks strategically, anticipating situations, defining objectives, identifying timescales and resource requirements
• Generates ideas and solutions which add value to the business
• Analyses complex situations, drawing well reasoned conclusions without bias, prejudice or discrimination
• Challenges the status quo, producing alternative options
• Can make a valuable contribution in several major areas simultaneously
• Demonstrates and encourages creative thinking and innovation
• Assimilates and uses a wide range of information
• Develops policies for the business

5. Team Management

• Creates teams to reflect business requirements
• Ensures that effective relationships are developed between teams within the organisation
• Ensures that team working is effective throughout the organisation
• Ensure the team is focused on the achievement of objectives
• Contributes to team decisions and plans
• Promotes team spirit, co-operation and morale
• Respects different views, values and opinions
• Uses and values the expertise of all individuals within the team
• Deals positively and objectively with conflict
• Acknowledges own limitations
• Seeks and accepts expertise/advice when appropriate

6. Change Management

• Anticipates and facilitates change
• Initiates and leads major change programmes
• Develops a strategy to manage risk
• Analyses the impact of change initiatives
• Anticipates, understands and manages resistance to change
• Ensures that robust change projects plans are in place
• Deals flexibly and confidently with the unexpected
• Reviews and responds positively to setbacks, developing alternative action
• Performs effectively in a changing environment

7. Leadership

• Creates and conveys a clear vision of success
• Demonstrates commitment to the organisation aims and values
• Accepts total accountability for the performance of the ILF
• Encourages the development of a continuous improvement culture
• Leads by example, setting the tone for the organisation
• Adapts behaviour and style to the situation and competence of individuals
• Seeks to match skills and aptitudes to roles and tasks
• Demonstrates consistency and reason if making decisions under pressure
• Earns the trust of others
• Motivates staff
• Demonstrates an understanding of the link between enhanced leadership skills and improved business output
• Understands and adhere to the principles of resource accounting and budgeting
• Evaluates proposals for major expenditure
• Demonstrates an understanding of security issues and is able to identify risk areas/procedures and take action to minimise them